Refund Policy
Last updated 10 September 2026.
This covers the digital training guides sold on VictoriousTechs.com. If you bought a guide and something isn’t right, read this first — most problems are fixed in minutes rather than refunded.
Can’t open your guide?
That’s a support problem, not a refund problem, and we’d much rather fix it. Your guide opens from a private link we email you at purchase. If the link doesn’t work, go to My Library, enter the email address you used at checkout, and we’ll send your links again. If it still won’t open, email support@victorioustechs.com or call (347) 230-5885 and we’ll sort it out.
7-day refund
If a guide isn’t what you expected, email support@victorioustechs.com within 7 days of purchase and ask for a refund. You don’t need to justify the request. Telling us briefly what didn’t work for you is welcome but optional — it’s how the guides get better.
Refunds go back to the card or account you paid with, and usually appear within 5–10 business days depending on your bank. Once a refund is issued, the access link for that guide stops working.
If you’re in the EU or the UK
You have a statutory right to withdraw from a distance purchase within 14 days, and that right takes precedence over the 7-day window above. To use it, email support@victorioustechs.com within 14 days of your purchase saying you wish to withdraw. You don’t have to give a reason, and we’ll refund you in full within 14 days of receiving that notice.
We won’t ask you to waive this right in exchange for immediate access. If you’re unsure which window applies to you, assume 14 days and email us.
After the window closes
These are digital products with immediate, permanent access, so we don’t refund once the applicable window has passed. If you’re outside it and your situation is unusual, email us anyway. We’d rather hear from you than have you file a dispute.
Free downloads
The free shortcuts card costs nothing, so there’s nothing to refund. If it won’t open, the fix is the same as above.
Before you contact your bank
If you’re unhappy, please contact us first. A chargeback takes weeks to resolve, costs us a fee, and gets your money back more slowly than we would. We answer email Monday to Friday, 9:00 AM–6:00 PM.
Contact
VictoriousTechs.com
Email: support@victorioustechs.com
Phone: (347) 230-5885
Hours: Monday–Friday, 9:00 AM–6:00 PM